Client charter amendment after meeting effective client charter review in June 2009.
SERVICES
|
DURATION
|
Simultaneous processing for Sell Then Build concept (JKB)
|
142 day
|
Simultaneous processing for Build Then Sell concept (BKJ), Impar Tinggi Project and
Foreign Investment as well as government projects. |
92 day
|
Process and provide Planning Permission Review
|
14 day
|
Process and provide Development Review
|
14 day
|
Process and decide on the A Category applications (Single House)
|
30 day
|
Process and decide on the B Category applications (Houses other than Single House)
|
30 day
|
Process and decide on the C Category applications (Industry)
|
30 day
|
Process and decide on the D Category applications :-
a) House Renovation
b) Exclude House Renovation
|
4 day
30 day
|
Process and decide on the Building Temporary Permit
|
30 day
|
Provide service and produce tax bill
|
2 times a year
(15 January and
15 July every year)
|
Process and decide on the MPAG building rental applications
|
30 day
|
Process and decide on the licence applications
|
14 day
|
Process and decide on the temporary licence applications
|
4 day
|
Provide rubbish collection service in town area
|
everyday
|
Provide rubbish collection service in housing and rural
|
3 times a week
|
Process and decide on engineering plan approval applications
|
21 day
|
Process and decide onMemproses dan membuat keputusan permohonan
kelulusan Pelan Landskap |
21 day
|
Process Payment
|
10 day
|
Give public complaint feedback
|
2 day
|
Public complaint acceptance declaration
|
1 day
|
|