(*please click for ISO certificate display)
Implementation Scope
MPAG Quality Management System is established to carry out activities:
- Municipal Services encompasses Development Planning, Building Plan Approval
- Issuance of Business Premises Licence and Property Assessment and Enforcement
Quality Policy
The Quality Policy for Alor Gajah Municipal Council is:
- Provide strong commitment to continuous improvement and Excellent Work Culture to ensure development and quality service.
- Committed to comply with requirements of MS ISO 9001:2008 Quality Management System through continuous quality improvement.
- Achievement of this quality policy is measured by reviewing quality objective through Management Review Meeting to ensure continuous appropriateness..
- Prioritise customers' needs and satisfactions in Quality Management System in accordance with the implementation of established policies and regulations.